Open The Policy Before Account Access
We use the details you provide to create and protect your account, confirm a phone number before account access, and record actions needed to process wallet activity. A DANA, OVO, GoPay or QRIS transaction may create payment reference data, while bank transfer and virtual account use
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may add a bank reference, amount and status. We do not ask you to send a wallet PIN or full banking password through support. Device details, browser data and security events help us identify unusual sign-in attempts and keep sessions connected to the correct account. Cookies
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may remember preferences and support essential page functions; you can manage available browser controls, although some account steps may not work without necessary cookies. We keep records only for operational, dispute, security or legal needs, then assess them for removal or anonymisation. Access or eligibility depends
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on local law. Questions about this Privacy Policy can be sent through the account support route, with enough account detail for us to locate the request without exposing private credentials.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.